Description based on the Specified Commercial Transactions Act

Distributor
l'oro Co., Ltd.

Operation Manager: Yoshihiro Sugawara

Seller address: 1-25-5 Hatagaya IV, Hatagaya, Shibuya-ku, Tokyo 151-0072
03-6380-6859
Email: info@1117.tokyo

Product price: Displayed for each product

Required amount other than the product price: consumption tax, shipping fee

＜Shipping fee＞
Free shipping nationwide *Delivery date and time cannot be specified.

Payment methods: Credit card (Visa, Mastercard, American Express), bank transfer, Apple Pay, Google Pay, Shop Pay

Business hours: Friday, Saturday, Sunday, and public holidays 10:00-17:00 Closed: Tuesday and Wednesday

Delivery time Delivery times vary depending on the product.
Order rings and made-to-order products will be delivered two months after ordering.
Other products will be shipped within 10 days of your order.

Regarding returns and exchanges [In the case of customer convenience]
Since we start production after payment, we cannot accept cancellations of orders after payment has been made. We also cannot accept returns or refunds of products. Thank you for your understanding.

[In the event of a defect at our store]
If the product you receive is defective or has been delivered incorrectly, we apologize for the inconvenience, but please contact us using the inquiry form below within 7 days of receiving the product. We will contact you shortly.

Please note that the conditions for return and exchange (if a replacement product is available) are as follows:
・Unused or only tried on indoors ・With tag attached

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